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Працює в режимі: питання – відповідь. 

Виконує бібліографічні довідки (адресні, тематичні, уточнюючі, фактографічні), надає користувачам інформацію про наявність документа у фондах НБ ОНУ.

Обслуговуються всі користувачі, що звернулися до ВДС, незалежно від того, чи є вони читачами НБ ОНУ імені І. І. Мечникова.

На запитання  відповідають фахівці інформаційно-бібліографічного відділу.

Усі довідки виконуються протягом 1-3 діб. Запити, що надійшли у суботу та неділю (а також святкові дні), виконуються у понеділок (або перший робочий день після свят).

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